Check-in time: 15:00-22:00
Check-out time: 11:00

Frond desk open on 9:00-22:00 for weekday and 7:00-22:00 for weekend

You can pay to check-in as early as 7:00, and is subject to availability. For details, please contact our front desk.  In addition, you can always check-in and leave your luggage in the luggage room between 7:00 – 15:00.

Frond desk open on 9:00-22:00 for weekday and 7:00-22:00 for weekend

Yes. We will send you self-check-in instruction by email on your check-in date. You will get a temporary room card by following the instructions. Next morning between 7:00 to 11:00, please come to the reception with your passport and room card to complete check-in.

Frond desk open on 9:00-22:00 for weekday and 7:00-22:00 for weekend

Yes. Our luggage room is open from 7:00 to 22:00. You can store your luggage here before check-in and after check-out. Pick up on the same day is free, while overnight storage is $100NT per night per luggage. Luggage fee can be waived if you have a future booking with us.

*Limited to 1 piece of luggage

Yes. But please note:

1). You can pay online, or leave cash at our reception before it arrives. Otherwise, we cannot receive it for you.
2). Please advise your booking confirmation number and the consignee of your parcels in advance.
3). Make sure it arrives during the time you stay.
4). Inform us when you check-in.

We keep lost and found items for a week. If we found your belongings, we can send it to your address for a fee, which includes shipping and processing fee of NT100. Advance payment would be required.

No. The lobby is open at all times and you can get into hostel as long as you have your room key

You will receive a confirmation by email. If you do not receive the email confirmation, please check your junk mailbox.

Your Credit Card information is required to guarantee your booking. No charge will be processed on your card. You can settle your payment by cash or credit card upon arrival. (For bookings on New Years Eve, room fee will be charged 3 days prior to check-in).

Please fill out the group booking form. We will assign a coordinator to follow-up on your specific case.

Yes. Please make sure that you modify it 3 days before your arrival date, otherwise cancellation penalty will apply. To make changes, please check our reservation policy for details.
1. Cancellation made 3 days before your arrival day, 100% room fee could be refunded. 
2. Cancellation made 1~2 days before your arrival day, 50% room fee could be refunded. 
3. Cancellation made on arrival day or directly No Show, no fee will be refunded. 
4. No refund after check-in.
Example: Check-in on Dec 20, and the last day for free cancellation is Dec 16th before  23:59.

To maintain privacy of our in-house guests, no outside guests are allowed in the rooms or common area.

We do not have children friendly facilities, as such we do not allow guests under 4 years old.
Minors between age 4 to 12 must be accompanied by an adult and stay in a private room.
Minors between age 13 to 18 who plan to stay in a dorm, a guardian’s permission form must be signed and provided to front desk upon check-in. Please email us for the form in advance.