General

Check-in time: 15:00-22:00
Check-out time: 11:00

The front desk service is available from 08:00 to 22:00.

You can pay to check-in as early as 08:00, and is subject to availability. For details, please contact our front desk.  In addition, you can always check-in and leave your luggage in the luggage room between 08:00 – 15:00.

The front desk service is available from 08:00 to 22:00.

Yes. We will send you self-check-in instruction by email on your check-in date. You will get a temporary room card by following the instructions. Next morning between 08:00 to 11:00, please come to the reception with your passport and room card to complete check-in.

The front desk service is available from 08:00 to 22:00.

Yes. Our luggage room is open from 08:00 to 22:00. You can store your luggage here before check-in and after check-out. Pick up on the same day is free, while overnight storage is $100NT per night per luggage. Luggage fee can be waived if you have a future booking with us.

*Limited to 1 piece of luggage

Yes. But please note:


1). You can pay online, or leave cash at our reception before it arrives. Otherwise, we cannot receive it for you.
2). Please advise your booking confirmation number and the consignee of your parcels in advance.
3). Make sure it arrives during the time you stay.
4). Inform us when you check-in.

We keep lost and found items for a week. If we found your belongings, we can send it to your address for a fee, which includes shipping and processing fee of NT100. Advance payment would be required.

The lobby is open 24 hours. Access control is enforced from 23:00 to 08:00, requiring the use of a room key to enter and exit.

You will receive a confirmation by email. If you do not receive the email confirmation, please check your junk mailbox.

Your Credit Card information is required to guarantee your booking. No charge will be processed on your card. You can settle your payment by cash or credit card upon arrival. (For bookings on New Years Eve, room fee will be charged 3 days prior to check-in).

Please fill out the group booking form. We will assign a coordinator to follow-up on your specific case.

Yes. Please make sure that you modify it 3 days before your arrival date, otherwise cancellation penalty will apply. To make changes, please check our reservation policy for details.
1. Cancellation made 3 days before your arrival day, 100% room fee could be refunded. 
2. Cancellation made 1~2 days before your arrival day, 50% room fee could be refunded. 
3. Cancellation made on arrival day or directly No Show, no fee will be refunded. 
4. No refund after check-in.
Example: Check-in on Dec 20, and the last day for free cancellation is Dec 16th before  23:59.

 Sorry , we do not provide this service.

We will arrange your room or beds according to the best availability. Please kindly understand that we cannot guarantee your room/bed location.

To maintain privacy of our in-house guests, no outside guests are allowed in the rooms or common area.

We do not have children friendly facilities, as such we do not allow guests under 4 years old.
Minors between age 4 to 12 must be accompanied by an adult and stay in a private room.
Minors between age 13 to 18 who plan to stay in a dorm, a guardian’s permission form must be signed and provided to front desk upon check-in. Please email us for the form in advance.

FACILITY

Yes, we provide hair dryer in all private rooms, and in the shower rooms for dormitory.

Yes, the shower rooms offer hot water at all times. Whenever you arrive you can have a comfortable shower!

We have coin operated washing machines and dryers available at all times.

The front desk service is available from 08:00 to 22:00.

Yes. We have a bed curtain for every single dorm bed, so you can maintain privacy inside your bed.

We offer refrigerator, water dispenser, microwave, electric stove and kitchenware.

We offer free and unlimited Wi-Fi at all times.

Apologies, if you require storage for bicycle or bulk items, we recommend staying at our sister propety Meander Taipei Hostel instead.

Every bed is equipped with a locker which can be opened with your room key. You do not need to prepare your own lock. The size in centimeter is about 74(H) x 40(W) x 34(D).

Towels and toiletries are provided in all private suites. Complimentary toiletries are available in the shared bathrooms for dormitory rooms. Toothbrush kits are available free of charge upon check-in at the front desk.